Ensuring Seamless Banking Operations
Accrevent offers end-to-end Managed Services to help banks maintain, optimize, and support Oracle Banking systems. Our certified experts ensure maximum uptime, system performance, and regulatory compliance while enabling banks to focus on core business functions. We provide proactive monitoring and incident management tailored to each environment. Our approach is agile, transparent, and designed to evolve with your banking needs. With a focus on security and scalability, we ensure your systems are future-ready and resilient.
Our Managed Services Include
24/7 Application & Infrastructure Support
Ensuring smooth operations with proactive monitoring and issue resolution
Industry-System Upgrades & Patch Management
Ensure seamless updates with minimal business disruption.
Maximizing Performance and Efficiency
Enhancing system efficiency for better customer experiences
Regulatory Compliance & Risk Management
Keeping banking applications aligned with latest financial regulations
Incident & Problem Resolution Services
Fast resolution of critical issues to ensure business continuity
Custom Enhancements & Integration Support
Customized solutions for evolving business requirements
Comprehensive L1, L2, & L3 Support
L1 Support (First-Line Support)
1. 24/7 Helpdesk for first-response issue resolution
2. User guidance and troubleshooting common queries
3. Incident logging and escalation management
L2 Support (Advanced Troubleshooting & Issue Resolution)
1. Functional and technical issue resolution
2.Configuration support and minor enhancements
3. Root cause analysis and knowledge base documentation
L3 Support (Expert-Level Support & Customization)
1. Deep technical expertise for product fixes and optimizations
2. System upgrades, patches, and custom enhancements
3. Coordination with Oracle for critical product issues
Why Choose Accrevent for Managed Services?
Certified IT & Cloud Professionals
Skilled experts with industry-recognized certifications in infrastructure, cloud, and security services
Comprehensive 24/7 Monitoring & Support
Round-the-clock service management, performance tracking, and issue resolution
Scalable & Cost-Effective Solutions
Flexible service models designed to reduce overhead and grow with your business
Proven Client Satisfaction & Delivery
Reliable partnerships with enterprises across industries, ensuring smooth operations and high uptime